Debt Collection Specialist Dutch - onsite (m/w/d)
Debt Collection & Legal | Full-time | Remote or Hybrid | Erkrath - Düsseldorf
Apply now Tip a friendWhen working for us, you can look forward to
Your working hours and where you work are as flexible as you are: You can use our modern Multispaces, work while on the go or work up to 100 percent remotely.
We allow you to work from anywhere you want for up to 120 days a year, so you can extend your holiday or visit distant family and friends.
Your health is important to us, so we offer a variety of health initiatives and after-work events, such as a personalised stress check, courses for maintaining a healthy back, or running meet-ups.
For us, work is all about cooperation and respecting each other as equals. We are team players, because we know what a team can achieve.
You will have access to over 20,000 online and extern offers on our company's digital training platform. Development plans with specific professional development programs make it easy for you to plan your professional development schedule.
And we care about your kids: We offer nursery care in Erkrath and have parent-child offices at our headquarters.
Your challenges - your tasks
- You will be responsible for receiving debt collection orders, maintaining master data and entering relevant data for further processing and archiving in the collection system.
- You will support international customers in cross-border receivables management.
- The execution of debt collection procedures and the associated verification of the conclusiveness of the receivables and the completeness of the collection orders are also part of your tasks.
- In the case of outstanding receivables, you will be responsible for issuing reminders and checking for any payment objections and obstacles.
- To do this, you communicate with creditors and debtors and prepare the data for internal accounting.
- You also handle and process customer complaints.
- Furthermore, you will exchange information with your colleagues across departments in order to clarify obstacles to activation.
Hero qualities - This is your profile
- You have completed a commercial apprenticeship - or have a comparable qualification.
- Ideally, you have already gained some experience in the freight forwarding sector or receivables management.
- You work proactively and on your own initiative, and have strong communication skills and assertiveness.
- You are proficient in the use of common MS Office applications.
- In order to be able to communicate well with your international customers and colleagues, you should be business fluent in Dutch and have a good command of German and English.
- A high degree of organizational skills, result and service orientation as well as stress resistance, reliability and the ability to work in a team complete your profile.
We are TIMOCOM
We love roads. They bring people closer, connect the city and the countryside, break through borders: they are the glue that holds the world together. We bring those who work in logistics closer, making sure that road transport is smart, safe and simple. We are a trailblazer and pioneer, paving the way for a networked logistics industry. Our founder believed that the logistics industry required smarter, digitalised, international solutions, so he founded a daring start-up in Erkrath (close to Düsseldorf). That was how the TIMOCOM marketplace got started – and today we are one of the most successful mid-sized IT and data specialists serving the logistics industry in Europe, and one of the most popular IT companies to work for in Germany. But we aren’t just resting on our laurels: we are constantly expanding the TIMOCOM marketplace, adding new, cutting edge digital solutions, designed to ensure that our customers can continue to keep the world moving, both today and in the future.
Tip a Friend!
You might be a TIMO if...
You enjoy having the freedom to work flexibly and independently.
You want to expand your expertise and take on responsibility.
You love working in a team and actively work to improve communication, both within your team and outside of it.
What our TIMOs say
“I have worked for plenty of companies in the past, but the support and the environment here at TIMOCOM really stand out. You can really develop freely here, provided you are working in line with TIMOCOM company values. There is no better option when it comes to professional development. Any time you want, you can explore other departments or change jobs without having to leave the company. At TIMOCOM, I’m treated like a person, not just a number.”
Marc, Collection Specialist
FAQ on applying and onboarding
- Application: We recommend applying using our online application tool. You can find the link in every job post. We only need your contact information and your resume – no need to write a cover letter.
- Interview: We want to get to know you in person. After an initial phone interview, you will speak to your prospective department and our recruiters; the atmosphere is relaxed, and we will discuss expectations, what you want from the position, framework conditions and so on. Of course there will be plenty of time for you to ask questions.
- Meeting day: Is the chemistry right? You will have a chance to get to know the people you will be working with. There might be a small work task waiting to help you warm up. The duration of the meeting day varies and depends on the position to be filled. The schedule will be customised to suit you and the job you are applying for.
- Decision: Afterwards you will have time to review your impressions of the company and we will take some time to consider your application. In just a few days, we will get back to you, hopefully to discuss your onboarding process as a new TIMO.
We are committed to ensuring that communication throughout the entire application process remains transparent and honest: we will provide regular updates regarding the status of your application. Our goal is for you to feel good about the process, from start to finish.
Enter your contact details into the application form and upload your resume. We don’t need you to send a photo or write a cover letter.
Yes, our system will automatically send you a notice of receipt. If you haven’t received one, please contact the contact person listed in the job posting.
We will contact you after a week at the latest.
Onboarding will be customised to suit you and your position, and structured based on company guidelines. You will be assigned a buddy to help you through the process: a TIMO who is doing an apprenticeship or work-based degree with us, ready to help you if you have any questions, work related or otherwise.
We are a certified top company!
