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Your new challenge – Key Account & Partner Management jobs

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When working for us, you can look forward to

Flexible hours, flextime, hybrid working, or 100 percent remote: depending on your position at TIMOCOM, we allow you to adjust your workday to suit your life. Our clocking system is accurate to the minute, providing a great work-life balance. You want to work remotely? No problem, we will ensure that you still feel like part of the team.

Move your remote office closer to the seaside, or take in some spectacular mountain scenery: we allow you to work from anywhere you want for up to 120 days a year, so you can extend your holiday or visit distant family and friends.

For us, work is all about cooperation and respecting each other as equals. As a family-run company, we are always working to create an environment in which every employee is happy to come to work, has a sense of well-being and can work on personal development. That means everything from small benefits, like no dress codes, to larger opportunities, such as customised professional development options and more.

We want you to be happy and healthy. So we offer a variety of health initiatives and after-work events, such as a personalised stress check, courses for maintaining a healthy back, or running meet-ups – there really is something for everyone.

We are team players, because we know what a team can achieve. We look out for each other and enjoy the flexibility and freedom on offer. Every single TIMO is a valuable member of our team.

We are committed to saving the environment, so we offer you the option of leasing an electric or regular bicycle. Cycling isn’t for you? In that case, we’ll be happy to offer you access to a discounted public transportation ticket. If you drive to work, then we have a transport allowance for you. Plus, there are plenty of free parking spaces available at our offices.

Key Account & Partner Management at TIMOCOM

The Key Account & Partner Management TIMOs are brimming with knowledge and experience that we are happy to share. We excel at solving problems for both new and existing customers. As a team, we are able to meet all our customers needs, ensuring that every portion of the customer success journey is covered. We are proud of our multilingual, intercultural, Europe-wide collaborations. A mix of personalities and influences are the foundation for our success, and we know that each and every team member has a concrete, discernible and valuable contribution to make. Our Key Accounts & Partners are some of the most well-known companies in the business.

About KAM

In Key Account Management, we are expert partners to our key European customers from the transport, logistics, trade and manufacturing sectors. We provide support throughout the entire process, from customer acquisition to long-term customer loyalty. Our customers and partners present new challenges for us to solve each day, allowing us to question the status-quo on a regular basis.

About PAM

The Partner Management Team connects our TIMOCOM Marketplace to goods loading systems run by freight forwarders and hauliers. The interfaces they create are responsible for the ever-increasing digitalisation in the logistics industry. Right now we are very focused on our latest product, live shipment tracking.

About RTTV

We believe it is our job to offer our customers improved transparency, flexibility and planning capabilities within their logistics processes. Our vision is to ensure that customers have an excellent experience as part of their customer journey, and guarantee the best possible success when it comes to realisation and implementation.

About us

As an international and multicultural team, we believe that our best tools are communication and education. Every single team member can suggest ideas, and every team member plays an important role in creating the perfect customer experience. Our successful team work is built on a solid foundation, a mix of different personalities and cultural backgrounds. We are united in our commitment to meeting customer needs and fostering connectivity within the logistics industry along all road transport processes, and we know our interfaces have a major role to play. We are very proud of our Live Shipment Tracking tool, introduced in July of 2022, which will continue our goal of improving digitalisation.

TIMOCOM-Meeting-in-the-creative-TEAMocom-Space-in-Erkrath

Professional development opportunities

We support our employees and are committed to providing opportunities for both personal and professional development, regardless of which department they work in. We offer individual coaching sessions, seminars of varying lengths and even full on courses of study: our comprehensive professional development catalogue has plenty of options for you to explore. In addition to individual professional development options, we also learn as a community: we engage in social learning when we talk to one another, observe one another and work together to master challenges.

Flexible professional development tailored to your needs

Our goal is to keep getting better and better. That’s why #keepgrowing is one of our company values. In addition to dealing with errors openly and honestly, and our TIMOs’ commitment to accountability, we believe that making time for growth is an essential component of this value: as a TIMOCOM employee, you will have access to four hours each month to invest in your professional or personal development at a time that works for you; if your manager approves, you can even add more hours to the initial four.

Our internal eLearning platform

Over 20,000 professional development options on a single platform – exclusively available to TIMOs. You can create your own personal development playlist from this extensive offer, and even share it with your co-workers. You can also expand your own knowledge base by adding links to relevant articles or videos. Development plans with specific professional development programs make it easy for you to plan your professional development schedule.

Our leadership development program

We support our managers individually according to their needs, with a structured, strategic approach: after an analysis, we discuss strengths and areas where there is room for growth, and then work together to set new goals. The result is a development plan with custom options such as seminars, coaching, workshops or on-the-job training. Regular follow-up meetings ensure that your success is both guaranteed and sustainable. Our leadership staff are always learning from one another, and mentoring partnerships allow experienced managers to pass on their expertise.

Our company podcast

We learn together – in addition to uGROW and lernOS, everyone is invited to contribute to our company podcast. The TIMO-Cast discusses a variety of subjects, allowing all TIMOs the opportunity to learn more about areas of expertise within the company, gain new insights, or actively share their knowledge in the form of interviews. A new episode is released each month – by and for TIMOs, with subjects including agility, innovation, market developments and Logistics 4.0.

Apply now to become a TIMO!

Become a hero – apply proactively

You couldn’t quite find what you were looking for? Or you have a different set of super powers? Major challenges need heroes that can approach them from unconventional angles, so we will be happy to accept your speculative job application. We will work together to discover where you fit in.

What our TIMOs say

“Here in Partner Management, we talk with system providers from across Europe daily; we use interface integration to help shape the digital ecosystem of the logistics industry. It’s this international environment, the diversity, the personal contacts and of course the opportunity to create something new that I find really exciting. TIMOCOM offers me an opportunity to really utilise my individual strengths and to learn something new every day.”

Markus, Team Coordinator Partner Management

TIMOCOM-KAM-and-PAM-Markus

FAQ on applying and onboarding

  1. Application: We recommend applying using our online application tool. You can find the link in every job post. We only need your contact information and your resume – no need to write a cover letter. 
  2. Interview: We want to get to know you in person. After an initial phone interview, you will speak to your prospective department and our recruiters; the atmosphere is relaxed, and we will discuss expectations, what you want from the position, framework conditions and so on. Of course there will be plenty of time for you to ask questions. 
  3. Meeting day: Is the chemistry right? You will have a chance to get to know the people you will be working with. There might be a small work task waiting to help you warm up. The duration of the meeting day varies and depends on the position to be filled. The schedule will be customised to suit you and the job you are applying for.  
  4. Decision: Afterwards you will have time to review your impressions of the company and we will take some time to consider your application. In just a few days, we will get back to you, hopefully to discuss your onboarding process as a new TIMO. 

We are committed to ensuring that communication throughout the entire application process remains transparent and honest: we will provide regular updates regarding the status of your application. Our goal is for you to feel good about the process, from start to finish.

Enter your contact details into the application form and upload your resume. We don’t need you to send a photo or write a cover letter.

Yes, our system will automatically send you a notice of receipt. If you haven’t received one, please contact the contact person listed in the job posting.

We will contact you after a week at the latest.

Onboarding will be customised to suit you and your position, and structured based on company guidelines. You will be assigned a buddy to help you through the process: a TIMO who is doing an apprenticeship or work-based degree with us, ready to help you if you have any questions, work related or otherwise.

Is there anything else you want to know?

TIMOCOM-your-contact-person-Cassandra-from-Recruiting
Cassandra Undorf
Talent Acquisition Manager
+49 211 88 26 4067 +49 173 16 96 194 cundorf@timocom.com

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